Why Join The Ontario Racquet Club?
The Ontario Racquet Club (ORC) is one of the most prestigious clubs in the region, offering a welcoming and dynamic environment for members and staff. As the Assistant General Manager, you’ll be part of a passionate team dedicated to delivering exceptional service and experiences. In 2022, the Club Management Association of Canada recognized the ORC as the Club of the Year.
The Facility & Community
​Established in 1975, ORC is one of Canada's largest and most established private family sports clubs. This multi-sport, multi-purpose, family-friendly facility is located on the border of Oakville and Mississauga, Ontario. ​
A one-stop-shop for individuals passionate about sports and community or families wanting to spend quality time together, ORC offers compelling programming for everyone:
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Racquet sports (15 year-round hard courts and 7 squash courts)
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Basketball Court
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Year-round aquatics pool, fitness facilities
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Kids programming
​In addition, ORC also offers exceptional dining experiences at the Bistro, or the Lounge as a Club favourite for a post-game drink. Families love the cafe and themed nights and everyone loves the outdoor patio.
Conveniently located on the Mississauga/Oakville border only minutes away from the Queen Elizabeth Way.​
Assistant General Manager Duties
​Position Summary and Main Duties
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The Ontario Racquet Club (ORC) is seeking a dynamic and experienced Assistant General Manager (AGM) to join its leadership team. Reporting to the Chief Operating Officer (COO), the AGM will play a pivotal role in ensuring the seamless day-to-day operation of the Club. This role involves collaboration with the COO to develop departmental budgets, establish service standards, and address operational challenges. As a key member of the management team, the AGM will be the primary point of contact for fostering positive experiences for all members and guests.
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Responsibilities​​
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Operational & Financial Leadership:
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Contribute to the ORC’s vision and strategy, ensuring collaboration across departments
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Oversee various departments (e.g., housekeeping, aquatics, food services, reception) and ensure smooth operations.
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Member Engagement:​
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Ensure a positive and enjoyable experience for members and guests.​​
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Staff Management:
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Supervise and support staff with training, guidance, and performance management.​
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Facility Management:
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Inspect Club facilities and services for compliance with health, safety, and licensing regulations.
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Supervise maintenance activities, including renovations and supply management.
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Candidate Profile
The ideal candidate is a proven leader with management experience in the hospitality, fitness, or private club industry (preferably). In their toolkit, the candidate should have a strong financial acumen, track record of building postive working relationships, and able to balance multiple priorities.
Qualifications
Desired Qualifications
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Proven leadership and management experience, preferably in the hospitality, fitness, or private club industry.
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Strong financial acumen with experience in budget preparation and expense management.
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Exceptional interpersonal and communication skills, with a member-first mindset.
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Ability to manage multiple priorities, think critically, and make sound decisions.
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Knowledge of health and safety regulations and standards.
Interested candidates are invited to submit their resume and cover letter by January 31, 2025. Apply below or send your application to Lead Recruiter with FG Club Search Jason Clarke, CCM at Clarke_je@yahoo.com.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Executive Lead Search
Jason Clarke
Closing Date for Applicants: Jan 31, 2025
250-686-8100
